State and local governments continue to face severe labor shortages and are deploying new strategies to attract and retain public service workers. State and local governments hired more full-time or part-time staff in 2022 than in 2021, but it was more common for agencies to report that quits and retirements increased rather than decreased. Jurisdictions also reported deploying new strategies to widen the pool of job candidates, such as dropping degree requirements for some positions.

This survey of public sector human resources professionals has been conducted annually since 2009 by MissionSquare Research Institute in collaboration with the Public Sector HR Association (PSHRA) and the National Association of State Personnel Executives (NASPE).

Typically held each July, the Annual Meeting brings together state HR directors and senior-level staff from around the country to hear from thought leaders and get an update on the latest HR trends. This meeting location rotates around the country. 

Agenda

Its a new day for HCM in state government. Rapid advances in technology are changing capabilities, processes, roles and responsibilities. Technology is enabling strategic work like never before; automation is eliminating mundane work and analytics are informing strategy & operations. This Webinar will explore how People Analytics & AI are improving the capabilities of the central and agency HR operations in state government. We will utilize use cases and a brief demonstration of People Analytics/AI capabilities to provide key takeaways for the audience.

Transforming HR Service Delivery:
How Generative AI is Revolutionizing Employee Experience

Public servants work to meet the needs of constituents, but often too little thought is given meeting their needs.  During the moments that matter in their career journey, state employees are often overwhelmed and underserved. 

How do agencies struggling with staff shortages better “help the helpers” through more timely, accurate, and personalized HR services?  How do questions related to pay, benefits, or time off get the quick, accurate resolution they deserve?  And just as importantly, how can we return capacity back to overworked HR teams through smart automation? 

This virtual event will exploring how Generative AI (Gen AI) will revolutionize your agency's HR Service Delivery, ultimately enhancing the employee experience for public servants throughout the hire to retire journey.