Public servants work to meet the needs of constituents, but often too little thought is given meeting their needs. During the moments that matter in their career journey, state employees are often overwhelmed and underserved.
How do agencies struggling with staff shortages better “help the helpers” through more timely, accurate, and personalized HR services? How do questions related to pay, benefits, or time off get the quick, accurate resolution they deserve? And just as importantly, how can we return capacity back to overworked HR teams through smart automation?
This virtual event will exploring how Generative AI (Gen AI) will revolutionize your agency's HR Service Delivery, ultimately enhancing the employee experience for public servants throughout the hire to retire journey.
We’ll show concrete examples of how Gen AI can automate routine tasks, personalize support experiences, and empower employees to focus on high-impact work. Attend this event to learn how ServiceNow puts AI to work for people to improve issue resolution times and boost employee satisfaction.
Speakers:
- Pat Dawson – Solution Specialist, Employee Workflows for State and Local Government
- Kathy Blackburn – Advisory Solution Consultant, Employee Workflows for State and Local Government
