National Association of State Personnel Executives
Webinar | 2025
Debunk the Fear: Why the Evolution of AI in HR is an Opportunity, Not a Threat
AI is reshaping work at a speed unseen since the Industrial Revolution. For HR executives, the natural reaction is concern: job displacement, ethical risk, or a loss of the “human” in human resources. But the reality is different. When thoughtfully deployed, AI doesn’t replace HR—it amplifies it. It enables HR to shift from process execution to strategic workforce leadership, creating capacity for innovation, equity, and engagement.
Recruitment became less challenging in 2024 and saw continued improvement in 2025. Across 19 key occupations, the share of survey respondents who considered them “hard to fill,” dropped by 10 percentage points or more since 2022.
This survey of public sector human resources professionals has been conducted annually since 2009 by MissionSquare Research Institute in collaboration with the Public Sector HR Association (PSHRA) and the National Association of State Personnel Executives (NASPE).
AI is reshaping work at a speed unseen since the Industrial Revolution. For HR executives, the natural reaction is concern: job displacement, ethical risk, or a loss of the “human” in human resources. But the reality is different. When thoughtfully deployed, AI doesn’t replace HR—it amplifies it. It enables HR to shift from process execution to strategic workforce leadership, creating capacity for innovation, equity, and engagement.
Recruitment became less challenging in 2024 and saw continued improvement in 2025. Across 19 key occupations, the share of survey respondents who considered them “hard to fill,” dropped by 10 percentage points or more since 2022.
