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Technological advancements are changing the world. They have impacted us in multiple ways – in both our personal and professional lives. One of the most intriguing and perhaps exciting areas of advancement is in the realm of Artificial Intelligence (AI). Despite being a concept since the 1950s, over the past 10 years, AI has evolved to include what are referred to as bots. These bots exist across the technologies we use every day, including on our phones and in our homes.

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